Delivery Policy

This Delivery Policy outlines how and when customers will receive their orders from Suvaifoods.my.

 

1. Product Delivery

  • We sell food-related products such as Suvai Batter, Oils, Staple Foods, Ghee, and Dairy Products. Orders are delivered directly to the shipping address provided at checkout.

2. Delivery Timeframe

  • Orders within Klang Valley: Typically delivered within 1–3 working days.

  • Orders outside Klang Valley (within Peninsular Malaysia): Typically delivered within 3–5 working days.

  • Delivery times may vary during peak seasons, weekends, or public holidays.

3. Delivery Method

  • All deliveries are made through our trusted courier/delivery partners.

  • Please ensure that the shipping address provided is correct to avoid delays or failed deliveries.

4. Non-Delivery Issues

If you do not receive your order within the specified timeframe, please contact our customer support team. We will assist in tracking or resolving the issue promptly.

5. Support Contact

📧 Email: suvaifoods.my@gmail.com
📞 Phone: 03-5892 9552
🏢 Address: 1, Jalan Industri USJ 1/11, Taman Perindustrian USJ 1, 47600 Subang Jaya, Selangor